WiseGuys Moving (“WiseGuys Moving,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request a quote, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Move details
• Pickup and delivery information
• Service requests
• Any other information you submit through our website forms, quote requests, or direct communications

We may also collect limited technical information automatically when you use our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website
• General website usage data collected through cookies, analytics tools, or similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide quote estimates
• Respond to inquiries
• Schedule and manage moving services
• Send appointment confirmations, reminders, and service updates
• Communicate with you about your move
• Improve our website, services, and customer experience
• Maintain business records
• Comply with legal obligations

3. SMS Communications

If you provide your phone number and consent to receive text messages from WiseGuys Moving, we may send you SMS messages related to:

• Quote follow-up
• Move scheduling
• Appointment reminders
• Service updates
• Customer support communications related to your request or move

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Consent to receive text messages is not a condition of purchase.

4. Sharing of Information

We do not sell your personal information.

We may share your information only as needed with trusted service providers who help us operate our business, such as website hosting, email, analytics, scheduling, customer communication, or business operations providers. These providers may only use your information as necessary to perform services for us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve performance, and enhance user experience. These tools may collect general website usage information but are not intended to collect sensitive personal information unless you voluntarily provide it through a form.

You can control cookies through your browser settings.

6. Data Security

We take reasonable steps to protect the information you submit through our website. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure. By using our website, you acknowledge this risk.

7. Data Retention

We keep your information for as long as necessary to respond to your request, provide services, maintain business records, resolve disputes, enforce agreements, or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those third-party sites.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Your Choices

You may contact us at any time to:

• Ask what personal information we have collected from you
• Request that we update or correct your information
• Request that we delete your information, where applicable
• Opt out of marketing or non-essential communications

You may opt out of SMS communications at any time by replying STOP to any text message.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

WiseGuys Moving
Email: info@wiseguysmoving.com